About TradeVerge AI
Who you'd be joining.
TradeVerge AI builds verified, rules-based automation for the gold market. Our flagship product, Gold Core, is a MetaTrader 5 Expert Advisor with a public, third-party-verified track record on Myfxbook and thousands of members inside our live desk. We are a small, remote-first team that prefers evidence to opinion: every claim we publish is auditable, every release is versioned, and every support answer is written by someone who understands the code.
Our members section is a working desk, not a marketing channel: daily commentary, reviews, threaded discussion and updates. The tone is calm, specific and never promotional. You will be one of the most visible people at the company to our members.
Why this role matters
The members section is where trust compounds. A daily, honest presence — including on losing days — is the single strongest retention lever we have.
What you'll actually do
The day-to-day, not the job-spec version.
- Post the daily market and system note five days a week
- Answer member questions in-thread and escalate real issues to engineering
- Moderate reviews and comments fairly and transparently
- Turn recurring questions into help-centre articles
- Report community sentiment to product every week
The team and how you'll work
You'll work inside the live desk and community, reporting to the lead for community, and partner day to day with Support, Research, Marketing.
We are async-first across European and American time zones. Expect a short daily written check-in, one team sync a week, and long stretches of uninterrupted focus in between.
Decisions are written before they are made. If a change reaches members, there is a document explaining why, what we expect, and how we'll know if we were wrong.
Tools you'll live in: Our members platform · Discord · Myfxbook · Figma for post assets.
Your first 90 days
What a good start looks like — we'll agree this with you in week one.
- Complete onboarding with the live desk and community: environments, access, and a walkthrough of how Gold Core actually behaves on a live account.
- Read the last two release memos end to end so you understand the standard of evidence we hold ourselves to.
- Ship one small, real improvement in your area — scoped with your manager in week one.
- Meet everyone you'll work with regularly across Support, Research, Marketing.
- Take full ownership of a defined area and become the person the rest of the team asks about it.
- Deliver your first substantial piece of work end to end, including the written rationale behind it.
- Identify the two weakest things in your area and put a fix for one of them on the roadmap.
- Run your area independently, with your manager reviewing outcomes rather than steps.
- Improve one process or piece of tooling so the next person does the job faster than you did.
- Agree the next two quarters of objectives with clear, measurable success criteria.
How success is measured
No vague reviews — these are the things we'll actually talk about.
- Daily posting cadence held five days a week without quality drift
- Member participation and retention in the desk trend up
- Zero moderation incidents that reach members before we do
Who we're looking for
The full qualification list for this role. Very few people tick every line — apply if the essentials fit.
The core of the role — we read these closely.
- 3+ years of professional experience in community or a directly adjacent discipline
- Demonstrable ownership of work at the scope described above — ideally on a product used by paying customers
- Excellent written English and a calm, human tone
- Working knowledge of retail trading and MetaTrader
- Consistency — the value here comes from showing up every single day
- Running a live community at scale: moderation policy, escalation, tone-setting, conflict de-escalation
- Consistent daily publishing cadence and the discipline to keep it during quiet weeks
- Comfort with community tooling, analytics and member-health reporting
- Clear, human writing that reads as a person rather than a brand account
- Trading, investing or another domain where members arrive with strong opinions and real money at stake
- Knowing when a question belongs to support, compliance or the founder
We hire on evidence; credentials are a signal, not a gate.
- No formal requirement — show us a community you shaped
- Experience setting direction for others — hiring, coaching and raising the standard of a team without micromanaging
- Writes clearly and thinks in public — decisions are documented before they are made
- Comfortable being wrong quickly: you look for the evidence that would disprove your own view
- Self-directed across time zones, with reliable follow-through and no need for chasing
- Holds a high bar on member-facing quality, including when nobody would notice the shortcut
- Treats compliance, honesty in marketing claims and risk disclosure as part of the craft, not overhead
- Able to work remote (us or uk hours) with a stable overlap for one weekly team sync
- Available for full-time work and a reliable home or co-working setup
- Fluent professional English, written and spoken
- Willing to complete a paid, time-boxed craft exercise as part of the process
Nice to have
Genuinely optional — strong candidates rarely tick every box.
- Discord/forum moderation at scale
- Trading experience
- Second language
Compensation and benefits
$70k – $95k — the band is set by level, published up front and paid the same regardless of how hard you negotiate. Reviewed annually, plus an out-of-cycle review if your scope changes.
- Fully remote, async-first — we optimise for deep work, not meeting attendance
- Competitive base plus performance bonus tied to shipped outcomes
- Private medical cover (US/UK) and a health stipend elsewhere
- £/$2,000 annual learning budget for research, data and conferences
- Top-spec hardware, multi-monitor setup and VPS/data subscriptions covered
- 28 days paid leave plus local public holidays
How hiring works
Five stages, roughly ten days end to end.
- 01Intro call (30 min) — your background, what you want to build next
- 02Craft interview (60 min) — a real problem from our backlog, no whiteboard trivia
- 03Paid take-home or working session (4–6 hrs, compensated)
- 04Team conversation with two people you'd work with daily
- 05Offer, usually within 10 days of the first call
We are looking for consistency, a steady public voice and genuine market literacy. Everything in our process is designed to surface that rather than test recall.
The craft interview uses a real, recent problem from our backlog. You may use any resource you would use on the job, including documentation and AI tools — we care how you think, not what you memorised.
Take-home work is paid at a fair hourly rate and capped so it never eats a weekend.
You will get a decision, with reasons, after every stage. We do not ghost.